The ESG Literacy Hub Privacy Notice

 

The ESG Literacy Hub ("we," "our," or "us") is committed to safeguarding your privacy and the personal information you entrust to us. This Privacy Notice outlines how we collect and process information via our website and other services ("Services") and the steps we take to keep this information secure.

 

Information We Collect

Personal and non-personal information

• Personal Information: Information that identifies you personally, such as your name and email address.

• Non-Personal Information: Information that does not directly identify you, such as cookies and your device’s operating system.

 

Information you provide to us directly

We may collect and process the following personal information depending on the specific service requested and your location:

• Name, Date of Birth, Email Address, Address, Phone Number

• Job Title, Employer

• Payment Information (e.g., credit card details)

 

Purpose of collection

We use personal information for various purposes based on the services provided, such as:

• Webinars and Events: To reserve your space, issue credentials, and communicate relevant updates.

• Account or Member Registration: To configure your account and send necessary communications related to ESG resources.

• Inquiries: To respond to your questions and provide the requested information.

 

Information we collect automatically

We may collect non-personal, technical information from your device when you access our Services, including:

• Internet Service Provider, device location, operating system, and browser details

• Site navigation details, pages viewed, and visit duration

 

Purpose of collection

We use this technical information to:

• Troubleshoot technical errors and monitor performance

• Improve user experience and ensure content is optimized

• Analyse traffic patterns and support security efforts

 

Use of third-party services

For payment processing, we use secure third-party providers such as Stripe, which may collect transaction and personally identifying information to facilitate services. For more information on their privacy practices, please refer to Stripe’s privacy policy.

 

We may also use cookies and similar technologies to improve the Site's functionality. You can manage your cookie preferences.

 

How we store your information

Your information is stored on secure servers. We employ encryption protocols and limit access to individuals who need the information to provide Services. Where payment is involved, we use PCI-compliant services for secure processing. Information is retained only as long as necessary to fulfill our contractual obligations or comply with legal requirements.

 

Information sharing

We do not sell your personal information. However, we may share it with affiliates or third-party partners to provide services, subject to confidentiality agreements. These partners may include cloud service providers, payment processors, and event hosts. We may also share information if legally required to do so.

 

Your privacy rights

You have the following rights with respect to your personal information:

• Access: Request a copy of your personal information.

• Rectification: Request updates or corrections to your information.

• Withdrawal of Consent: Withdraw consent for processing your information, if applicable.

• Portability: Request your information to be transferred to you or another organization.

• Erasure: Request deletion of your information, subject to certain limitations.

• Objection and Restriction: Request us to stop or limit the processing of your personal information for specific purposes.

To exercise any of these rights, please contact us at admin@esgliteracyhub.com

 

Your choices

We offer options to receive communications about our products and services. You can modify your preferences via your account or manage preferences link in our emails. These options do not apply to essential communications for fulfilling transactions or providing customer support.

 

Photography and videography policy

If you attend any ESG Literacy Hub event, in-person or virtually, your likeness may be captured and used as per our Event Media Policy.

 

Contact us

If you have questions about this Privacy Notice, please contact:

 

The ESG Literacy Hub
Attn: Privacy Department
admin@esgliteracyhub.com

 

Updates to this privacy notice

We may update this Privacy Notice periodically and will post the amended version on our website with the effective date.
 

This Privacy Notice reflects The ESG Literacy Hub's commitment to protecting your information and ensuring transparency in our data practices.